This privacy policy explains how you (hereinafter " the Company ") collects, uses, discloses, retains, and protects personal information of the users of its website https://netprocleaning.ca according to the Law on the protection of personal information in the private sector (Quebec), as amended by the .
1. Responsible for the protection of personal information
- Company name : NetPro Cleaning Services
- E-mail : info@netprocleaning.ça
- Phone : 514-224-5494 / 438-879-8920
2.Personal information collected
We may collect the following personal information :
- First and last name
- Email address
- Mailing address
- Phone number
- Payment information (treated by providers secure)
- History of services or commands
- IP address
- Browsing data (cookies, connection logs)
3. The purpose of data collection
Personal information is collected only for :
- To provide and manage the services cleaning
- Manage payments and billing
- Communicate with customers
- Offer customer service
- To send promotional communications (with explicit consent)
- Enhance website and user experience
- Comply with legal obligations
4. Consent
The personal information that are collected with a consent is free, informed and given for specific purposesin accordance with the Law 25.
The consent can be withdrawn at any time by contacting us at info@netprocleaning.ça, subject to legal or contractual obligations.
5. Disclosure of personal information
The personal information may be disclosed to :
- Payment service providers
- Technology providers and hosting
- Government authorities when required by law
Personal information is not or sold, or rented.
6. Retention and destruction
Personal information is retained only for the period necessary to fulfil the purposes set, and then destroyed or anonymized in accordance with legal requirements.
7. Security measures
NetPro Cleaning Services apply security measures physical, administrative and technological reasonable in order to protect your personal information from unauthorized access, loss, or disclosure.
8. Rights of persons concerned
In accordance with the Law of 25, you have the following rights :
- Right of access
- Right to rectification
- Right of withdrawal of consent
- Right to the cessation of dissemination
- Right to portability (when applicable)
- Right to lodge a complaint with the Commission for access to information in Québec
9. Cookies
The website uses cookies to ensure its proper functioning, to analyze usage and improve the user experience.
The preferences can be managed via the browser or a headband consent.
10. Transfer outside of Quebec
Certain personal information may be hosted, or processed outside of Quebec or Canada.
Of measures appropriate contractual are put in place to ensure their protection in accordance with the Law 25.
11. Incidents of privacy
In the event of an incident privacy posing a risk of serious harm, the Company agrees to :
- Take measures to reduce the risk
- Notify the Commission of access to information in Québec
- Inform the persons concerned, when required by law
12. Changes
This policy may be amended at any time. Any changes will be published on this page together with the date of updating.
13. Contact
NetPro Cleaning Services
info@netprocleaning.ca
📞 514-224-5494 / 438-879-8920